At Acaira, we are committed to providing excellent service and ensuring customer satisfaction. Our refund policy for visa processing services is outlined below:

Application Rejection:

In the event that your visa application is rejected by the respective consulate or embassy, your will initiate a full refund of the service fee paid. Proof of rejection must be provided.

Cancellation by the Applicant:

If you decide to cancel your visa processing service before the initiation of the application process, a partial refund may be considered. The refund amount will be determined based on the stage of processing at the time of cancellation.

Incomplete or Incorrect Applications:

Refunds will not be provided for applications that are rejected or delayed due to incomplete or incorrect information provided by the applicant. It is the responsibility of the applicant to ensure all details are accurate and complete.

Changes in Circumstances:

If there are significant changes in your circumstances after the initiation of the visa application process, refunds will be considered on a case-by-case basis. Documentation supporting the changes must be provided.

Service Fee Non-Refundable:

The service fee charged by Acaira is non-refundable once the visa application process has been initiated. This fee covers administrative and processing costs.

Refund Processing Time::

Refunds, when applicable, will be processed within [number of days] business days from the date of the refund request. Please note that the processing time may vary depending on the payment method.

Contacting Customer Support:

For refund requests or inquiries, please contact our customer support team at [contact email/phone]. Provide your application reference number for faster assistance.

Your reserves the right to update or modify this refund policy at any time without prior notice. It is the responsibility of the applicant to review the refund policy before initiating the visa application process.